The handbook of global outsourcing and offshoring
Oshri, I., Kotlarsky, J. & Willcocks, L. P.
(2015).
The handbook of global outsourcing and offshoring.
Palgrave Macmillan.
(2015).
The handbook of global outsourcing and offshoring.
Palgrave Macmillan.
Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.