The handbook of global outsourcing and offshoring

Oshri, Ilan; Kotlarsky, Julia; and Willcocks, Leslie P.ORCID logo The handbook of global outsourcing and offshoring. Third edition . Palgrave Macmillan, London, UK. ISBN 9781137437426
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Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.

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