Cognitive automation at Zurich Insurance
Willcocks, L. P.
, Gunkel, G. & Lacity, M.
(2017).
Cognitive automation at Zurich Insurance.
(The Outsourcing Unit Working Research Paper Series).
LSE Outsourcing Unit, London School of Economics and Political Science.
| Item Type | Working paper |
|---|---|
| Copyright holders | © 2017 London School of Economics and Political Science |
| Departments | LSE > Academic Departments > Management |
| Date Deposited | 09 May 2018 |
| URI | https://researchonline.lse.ac.uk/id/eprint/87811 |
ORCID: https://orcid.org/0000-0003-2572-9554