Robotic process automation at Telefónica O2

Lacity, M., Willcocks, L. P.ORCID logo & Craig, A. (2015). Robotic process automation at Telefónica O2. (The Outsourcing Unit Working Research Paper Series 15/02). London School of Economics and Political Science.
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Item Type Working paper
Copyright holders © 2015 The Authors
Departments LSE > Academic Departments > Management
Date Deposited 26 Nov 2015
URI https://researchonline.lse.ac.uk/id/eprint/64516

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