Great Expectations: the materiality of commensurability in social media

Scott, Susan V.ORCID logo; and Orlikowski, Wanda J. Great Expectations: the materiality of commensurability in social media. In: Materiality and Organizing: Social Interaction in a Technological World. Oxford University Press, London, UK, pp. 113-133. ISBN 9780199664054
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This chapter considers the question of commensuration — the process of comparison according to a common metric — and how it is accomplished on online social media websites. When commensurability is produced through the distributed reviews and ratings of thousands of user-generated postings, and transformed through filtering and weighting algorithms into ratings and rankings, it may be expected that different things will be paid attention to, connected, and compared. The chapter is interested in understanding these differences and the implications of online user-based evaluation mechanisms for how commensurability is organized and achieved.

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