What providers say about managing outsourced services
Willcocks, L. P.
& Lacity, M. C.
(2012).
What providers say about managing outsourced services.
In
Lacity, M. C. & Willcocks, L. P.
(Eds.),
Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services
.
Palgrave Macmillan.
& Lacity, M. C.
(2012).
What providers say about managing outsourced services.
In
Lacity, M. C. & Willcocks, L. P.
(Eds.),
Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services
.
Palgrave Macmillan.