Robust practices from two decades of ITO and BPO research
Lacity, M. C., Willcocks, L. P.
& Solomon, S.
(2012).
Robust practices from two decades of ITO and BPO research.
In
Lacity, M. C. & Willcocks, L. P.
(Eds.),
Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services
.
Palgrave Macmillan.
& Solomon, S.
(2012).
Robust practices from two decades of ITO and BPO research.
In
Lacity, M. C. & Willcocks, L. P.
(Eds.),
Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services
.
Palgrave Macmillan.