Items where Author is "Craig, Andrew"

Number of items: 11.
Article
  • Robotic process automation: strategic transformation lever for global business services? Willcocks, Leslie; Lacity, Mary; Craig, Andrew
    • Book
  • South Africa’s BPO service advantage: becoming strategic in the global marketplace. Willcocks, Leslie P.; Lacity, Mary; Craig, Andrew
    • Working paper
  • Business continuity management part 1: from risk to resilience. Gozman, Daniel; Willcocks, Leslie P.; Craig, Andrew
  • Business continuity management part 2: cases and lessons. Gozman, Daniel; Willcocks, Leslie P.; Craig, Andrew
  • The IT function and robotic process automation. Willcocks, Leslie P.; Lacity, Mary; Craig, Andrew
  • Robotic process automation at Telefónica O2. Lacity, Mary; Willcocks, Leslie P.; Craig, Andrew
  • Robotic process automation at Xchanging. Willcocks, Leslie P.; Lacity, Mary; Craig, Andrew
  • Robotic process automation: mature capabilities in the energy sector. Lacity, Mary; Willcocks, Leslie P.; Craig, Andrew
  • Robotizing global financial shared services at Royal DSM. Willcocks, Leslie P.; Lacity, Mary; Craig, Andrew
  • Service automation: cognitive virtual agents at SEB Bank. Lacity, Mary; Willcocks, Leslie P.; Craig, Andrew
    • ['eprint_typename_blog_post' not defined]
  • Business automation in investment banking:fast forward…. or not? Willcocks, Leslie P.; Craig, Andrew picture_as_pdf