Items where Author is "Craig, Andrew"
Number of items: 11.
Business automation in investment banking:fast forward…. or not?
Willcocks, Leslie P.; Craig, Andrew
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Business continuity management part 1: from risk to resilience.
Gozman, Daniel; Willcocks, Leslie P.; Craig, Andrew
Business continuity management part 2: cases and lessons.
Gozman, Daniel; Willcocks, Leslie P.; Craig, Andrew
The IT function and robotic process automation.
Willcocks, Leslie P.; Lacity, Mary; Craig, Andrew
Robotic process automation at Telefónica O2.
Lacity, Mary; Willcocks, Leslie P.; Craig, Andrew
Robotic process automation at Xchanging.
Willcocks, Leslie P.; Lacity, Mary; Craig, Andrew
Robotic process automation: mature capabilities in the energy sector.
Lacity, Mary; Willcocks, Leslie P.; Craig, Andrew
Robotic process automation: strategic transformation lever for global business services?
Willcocks, Leslie; Lacity, Mary; Craig, Andrew
Robotizing global financial shared services at Royal DSM.
Willcocks, Leslie P.; Lacity, Mary; Craig, Andrew
Service automation: cognitive virtual agents at SEB Bank.
Lacity, Mary; Willcocks, Leslie P.; Craig, Andrew
South Africa’s BPO service advantage: becoming strategic in the global marketplace.
Willcocks, Leslie P.; Lacity, Mary; Craig, Andrew