Items where Author is "Batt, Rosemary"

Item Type No Grouping

Groups, teams, and the division of labour: interdisciplinary perspectives on the organization of work. Doellgast, Virginia and Batt, Rosemary

How private equity firms are designed to earn big while risking little of their own. Appelbaum, Eileen and Batt, Rosemary picture_as_pdf

ILR impact brief - ownership status matters: call centers, employment systems, and turnover impact. Batt, Rosemary and Doellgast, Virginia and Kwon, Hyunji

The Indian call center industry: national benchmarking report strategy, HR practices, and performance. Batt, Rosemary and Doellgast, Virginia and Kwon, Hyunji and Nopany, Mudit and Nopany, Priti and da Costa, Anil

Introduction: Institutional change and labour market segmentation in European call centres. Doellgast, Virginia and Batt, Rosemary and Sorensen, Ole H.

Organizational performance in services. Batt, Rosemary and Doellgast, Virginia

Service management and employment systems in U.S. and Indian call centers. Batt, Rosemary and Doellgast, Virginia and Kwon, Hyunji

Service management and employment systems in US and Indian call centers. Batt, Rosemary and Doellgast, Virginia and Kwon, Hyunji

U.S. call center industry report 2004: national benchmarking report strategy, HR practices, and performance. Batt, Rosemary and Doellgast, Virginia and Kwon, Hyunji