Working the Phones
Woodcock, J.
(2017).
Working the Phones.
Dr Jamie Woodcock recalls his experience of working undercover in a UK call centre, which provides a window into a workplace dictated by control and surveillance.
| Item Type | Online resource |
|---|---|
| Copyright holders | © 2017 The Author(s) CC BY-NC 3.0 |
| Departments | LSE |
| Date Deposited | 11 Jul 2017 |
| URI | https://researchonline.lse.ac.uk/id/eprint/83428 |