Working the Phones
Woodcock, Jamie
(2017)
Working the Phones
[Online resource]
Dr Jamie Woodcock recalls his experience of working undercover in a UK call centre, which provides a window into a workplace dictated by control and surveillance.
| Item Type | Online resource |
|---|---|
| Departments | LSE |
| Date Deposited | 11 Jul 2017 14:00 |
| URI | https://researchonline.lse.ac.uk/id/eprint/83428 |
Downloads