Nuisance Calls Update Part 1: The Positive Developments, but is there Real Change?

Claire MilneIn July 2013, we published a policy brief on nuisance calls by Claire Milne, who has been involved with developments on combating nuisance calls and texts since early 2012. In this two part series of posts she looks at what has happened since the brief was published, expressing some scepticism as to the effectiveness of recent actions and renewing her call for leadership on this issue.