Thank you for your patronage: how social connections impact bureaucratic efficiency

When promotions are more about whom you know than what you know, chances are that the top jobs, even in the public sector, don’t go to the most ablest or hardest working employees, but to the best connected. This can affect the ability of bureaucracies to regulate, implement reforms and provide public resources conducive to development and growth. Today’s blog looks at the impact of social connections on bureaucratic efficiency