The sound of silence: the absence of public service values in Canadian media discourse about the CBC

Public service broadcasting (PSB) across the world is in crisis. This article examines how, if at all, normative academic ideals of public service broadcasting inform discussion about the Canadian Broadcasting Corporation (CBC) in Canadian news media. The researchers undertook a quantitative (N = 467) and qualitative (n = 29) content analysis of five years of Canadian news media coverage about the CBC published between January 1, 2009, and April 30, 2014. Their systematic analysis of this research found little connection was made between the CBC and discussions of public service values. This study contends that the pre-eminence of neoliberal discourse represents a serious assault to broadcasters with a public service ethos.