Uncivil behaviour in the workplace causes mental fatigue and is contagious

Rosen, C. C., Koopman, J., Gabriel, A. S. & Johnson, R. E. (2017). Uncivil behaviour in the workplace causes mental fatigue and is contagious.
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Employees on the receiving end tend to ‘pay forward’ the incivility to others, write Christopher C. Rosen, Joel Koopman, Allison S. Gabriel and Russell E. Johnson

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