Uncivil behaviour in the workplace causes mental fatigue and is contagious

Rosen, Christopher C.; Koopman, Joel; Gabriel, Allison S.; and Johnson, Russell E. (2017) Uncivil behaviour in the workplace causes mental fatigue and is contagious [Online resource]
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Employees on the receiving end tend to ‘pay forward’ the incivility to others, write Christopher C. Rosen, Joel Koopman, Allison S. Gabriel and Russell E. Johnson


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