Is the customer king?

Bolander, Willy; Plouffe, Christopher R.; Cote, Joseph A.; and Hochstein, Bryan (2017) Is the customer king? [Online resource]

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Sales and service staff need to consider and influence a portfolio of relationships, not only customers, write Willy Bolander, Christopher R. Plouffe, Joseph A. Cote and Bryan Hochstein

Item Type	Online resource
Departments	LSE
Date Deposited	05 Jun 2017 09:43
URI	https://researchonline.lse.ac.uk/id/eprint/79891

Explore Further

Bolander, Willy
Plouffe, Christopher R.
Cote, Joseph A.
Hochstein, Bryan

HD Industries. Land use. Labor
HF Commerce

http://blogs.lse.ac.uk/businessreview/2017/02/03/is-the-customer-king/ (Publisher)
http://blogs.lse.ac.uk/businessreview/ (Official URL)

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