Using hospital complaints to improve patient safety

Reader, Tom W.

(2014) Using hospital complaints to improve patient safety [Online resource]

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LSE colleagues from the Department of Social Psychology consider the untapped reserve of data that could be used to improve hospital patient safety: hospital complaints. Guest bloggers Dr Tom Reader and Dr Alex Gillespie explain how the analysis of this untapped data could inform future learning.

Item Type	Online resource
Copyright holders	© 2014 The Authors
Departments	LSE
Date Deposited	17 May 2017 12:18
URI	https://researchonline.lse.ac.uk/id/eprint/77451

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http://blogs.lse.ac.uk/healthandsocialcare/2014/09/24/using-hospital-complaints-to-improve-patient-safety/ (Publisher)
http://blogs.lse.ac.uk/healthandsocialcare/ (Official URL)

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