Ten (at least) ways that putting social media at the heart of the newsroom improves public service service journalism

Hahn, N. (2012). Ten (at least) ways that putting social media at the heart of the newsroom improves public service service journalism.
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Nadja Hahn is a business correspondent for ORF, Austrian Radio and an EBU Research Fellow here at Polis. She is researching the public service value of social media. This is her take on a visit to the new BBC integrated newsroom. [have a look her great slide presentation of her research here]

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