From public services to “services to the public”: the three elements of contemporary welfare

Adebowale, L. & Kippin, H. (2017). From public services to “services to the public”: the three elements of contemporary welfare.
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Public services are dying a slow death, but what comes next? Lord Adebowale and Henry Kippin set out a vision for a move towards “services to the public” – a vision that requires us to re-think the needs of citizens, the reality of a mixed economy, as well as the relationship between citizens and the state.

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