The structuration of legitimate performance measures and management: day-to-day contests of accountability in a UK restaurant chain

Ahrens, T. & Chapman, C. (2002). The structuration of legitimate performance measures and management: day-to-day contests of accountability in a UK restaurant chain. Management Accounting Research, 13(2), 151-171. https://doi.org/10.1006/mare.2001.0187
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