KYB (know your bank): With banks conduct costs reaching £150 billion over the last five years, it is essential that consumers are in possession of the relevant information

The LSE Conduct Costs Project, led by Roger McCormick, points the way to how banks might provide more useful and accessible information to the public about how “well-behaved” they are. By adding up fines and sums akin to fines that banks have been paying out for their misbehaviour (e.g. manipulating LIBOR or mis-selling PPI), the project gives information on how ‘ethically healthy’ they are.