Universal Credit Crunch: “It’s the implementation, stupid.”

The National Audit Office (NAO) has come out today with a scathing report regarding the implementation of Universal Credit, the government’s flagship welfare reform programme that aims to consolidate thirty odd benefits into a single system. Colin Talbot has long been pointing to the problems, which he argues are largely systemic – to do with the nature of Whitehall and its ‘policy’ dominant culture.