The paradox of bullied and frightened workers delivering quality care
Morton, Clive
(2016)
The paradox of bullied and frightened workers delivering quality care.
[Online resource]
The Ducth have the much better Buurtzorg model, which serves 70,000 people efficiently, with no managers, argues Clive Morton
| Item Type | Online resource |
|---|---|
| Departments | LSE |
| Date Deposited | 25 Apr 2017 13:32 |
| URI | https://researchonline.lse.ac.uk/id/eprint/74338 |
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