The tyranny of satisfaction reigns in organisations

Clancy, Annette (2016) The tyranny of satisfaction reigns in organisations. [Online resource]

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The fantasy of the all good, 24/7 available, target-busting firm is a recipe for disappointment, writes Annette Clancy

Item Type	Online resource
Departments	LSE
Date Deposited	25 Apr 2017 10:31
URI	https://researchonline.lse.ac.uk/id/eprint/74316

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