Customer participation is no panacea for the development of new products
Chang, Woojung; and Taylor, Steven
(2016)
Customer participation is no panacea for the development of new products.
[Online resource]
In some contexts, involving the customers can have detrimental effects, argue Woojung Chang and Steven Taylor
| Item Type | Online resource |
|---|---|
| Departments | LSE |
| Date Deposited | 11 Apr 2017 13:43 |
| URI | https://researchonline.lse.ac.uk/id/eprint/73461 |
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