Crossing disciplinary boundaries and sharing unrelated datasets led to ‘critical junctures’ in practitioner outreach.

Delivering fresh insights on evidence-based practice, Ben Hannigan charts how a combination of action research and qualitative methods helped identify the role of ‘critical junctures’ in improving mental health services and practitioner support. This analysis helped to connect people, processes and systems and was able to overcome the ‘micro’ and ‘meso’ distinctions holding back longer trajectories of care and change.