How to increase public support for policy: understanding citizens’ perspectives

Policy-makers, we presume, want to solve social problems. Therefore, they select policy measures. In practice, these measures tend to trigger different reactions in society. How might a government avoid bad reactions, such as the tuition fees protests and ‘bedroom tax’ campaigns? Peter van Wijck and Bert Niemeijer present a conceptual framework to which looks to align the perspectives of policymakers and citizens.