The social relativity of digital exclusion: applying relative deprivation theory to digital inequalities

Digital inequalities research adopted the idea that exclusion is compound and multifaceted. Nevertheless, digital exclusion theory and empirical research often takes an individual, static approach; assuming that personal characteristics such as socioeconomic status consistently influence how individuals engage with information and communication technologies across different contexts. This article makes a theoretical contribution by looking at the value of relative deprivation theory (RDT) in understanding digital inequalities. RDT argues that evaluations of personal circumstances depend on social and temporal contexts and are, therefore, relative. Digital inequalities research could benefit from a shift toward this relative approach in both theorization and empirical research by incorporating explanations based on context and social group processes into existing individual and structural explanations of digital inequalities.