Book review: how industry analysts shape the digital future by Neil Pollock and Robin Williams

How Industry Analysts Shape the Digital Future explores how industry analysts have come to wield authority over technological innovation with a particular focus on the evolution of the private consultancy firm, Gartner Inc. Neil Pollock and Robin Williams present a clear agent-centred discussion of how information technology decisions are made and give a more general insight into how market knowledge is constructed and deployed. This book shows the world of information technology analysts to be worthy of social scientific study and is deserving of a wide audience, writes Christopher May.