PASC support for the creation of a single Public Services Ombudsman for England is welcome and timely

The Public Administration Select Committee this week released a report that proposes significant changes to the Ombudsman service in the UK. Crucially, the report argues for the creation of a single Public Services Ombudsman for England. Jane Tinkler outlines why this reform would better for individual citizens, better for improving services, and would bring about a more efficient redress system.