There’s more than meets the eye when constructing and interpreting scales

Hartley, J. & Betts, L. (2012). There’s more than meets the eye when constructing and interpreting scales.
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Spanning emotions from the highly positive to the very negative James Hartley and Lucy Betts write that researchers should take into account all the questions that arise when utilising a Likert-type scales. If researchers do, they should find that the solution is dead simple.

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