In any walk of life effective communication relies on credibility, emotion, and logic. George Entwistle failed on each count

Crines, Andrew S. (2012) In any walk of life effective communication relies on credibility, emotion, and logic. George Entwistle failed on each count. [Online resource]

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The BBC’s difficulties were compounded by a profound failure of communication on the part of George Entwistle. Andrew S. Crines offers an analysis of these failings and argues that it now falls to his acting successor to restore the BBC’s relationship with its audience.