It is essential that we understand government transactions and how people interact with them if we are to improve services

Czerniawski, Stefan (2012) It is essential that we understand government transactions and how people interact with them if we are to improve services. [Online resource]
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Stefan Czerniawski looks at attempts to produce figures on the amount of government transactions and highlights the need to be careful in thinking about transaction volumes.
Item Type Online resource
Departments LSE
Date Deposited 07 Feb 2013 16:38
URI https://researchonline.lse.ac.uk/id/eprint/48449

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