Governments don’t have websites – they are websites. Their continued legitimacy will depend on improving online digital services

Steinberg, T. (2012). Governments don’t have websites – they are websites. Their continued legitimacy will depend on improving online digital services.
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Tom Steinberg argues that, since people are increasingly interacting with the state online, governments no longer just ‘own’ websites, they are websites. Worryingly, as government websites continue to fall behind private sector ones, governments will begin to look less and less legitimate.

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