The study of public management: reference points for a design science approach

Barzelay, M.ORCID logo (2012). The study of public management: reference points for a design science approach. In Tria, G. & Valotti, G. (Eds.), Reforming the Public Sector: How to Achieve Better Transparency, Service, and Leadership (pp. 219-239). Brookings Institution. Press.
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Many countries are still struggling to adapt to the broad and unexpected effects of modernization initiatives. As changes take shape, governments are challenged to explore new reforms. The public sector is now characterized by profound transformation across the globe, with ramifications that are yet to be interpreted. To convert this transformation into an ongoing state of improvement, policymakers and civil service leaders must learn to implement and evaluate change. This book is an important contribution to that end.

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