‘Big Society’ volunteering in long term care must not substitute for skilled paid staff

Hussein, S. (2012). ‘Big Society’ volunteering in long term care must not substitute for skilled paid staff.
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Volunteer workers could transform the long-term care sector. However, Shereen Hussein emphasizes that a greater understanding of the strengths and weakness of a voluntary workforce is needed in order to effectively identify the services it is best equipped to provide. The government should think of volunteers as a complement to professional staff rather than their replacement.

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