UK government on the internet is still costly and of ‘variable to poor’ quality

For most British citizens, the government web domain is their first point of contact with the state – and it can be confusing. The Labour government tried to update it by developing government ‘supersites’. Yet Jane Tinkler finds that recent statistics show that the central government is spending around £130m per year to generate somewhat less than 550 million visits to its sites. And the quality of information facing citizens and business still varies a great deal.