Public managers need to see their primary task as systems design and abandon magical thinking about technology
Wastell, D.
(2011).
Public managers need to see their primary task as systems design and abandon magical thinking about technology.
Drawing on recent research, David Wastell argues that public managers need to adopt design attitudes and rethink their relationship with technology such that it can become a tool to configure the workplace optimally for service performance and delivery.
| Item Type | Online resource |
|---|---|
| Copyright holders | © 2011 The Author |
| Departments | LSE |
| Date Deposited | 23 Sep 2011 |
| URI | https://researchonline.lse.ac.uk/id/eprint/38408 |