U.S. call center industry report 2004: national benchmarking report strategy, HR practices, and performance

Batt, Rosemary; Doellgast, Virginia; and Kwon, Hyunji (2005) U.S. call center industry report 2004: national benchmarking report strategy, HR practices, and performance [Working paper]

Copy

Item Type	Working paper
Departments	Management
Date Deposited	31 Jul 2009 13:20
URI	https://researchonline.lse.ac.uk/id/eprint/24539

Explore Further

Batt, Rosemary
Doellgast, Virginia
Kwon, Hyunji

HD Industries. Land use. Labor

http://www.ilr.cornell.edu/CAHRS/ (Official URL)

Full text not available from this repository.

Atom

BibTeX

OpenURL ContextObject in Span

OpenURL ContextObject

Dublin Core

MPEG-21 DIDL

Data Cite XML

EndNote

HTML Citation

METS

MODS

RIOXX2 XML

Reference Manager

Refer

ASCII Citation

Export

Downloads