Cross-cultural communication is more important than ever: here's how to get it right

Why do so many global projects falter? Often, it isn’t because executives misread market data or underestimate competitors; it’s because they misread each other. Cross‑cultural communication is less about translation and more about decoding invisible frameworks—values, norms, and assumptions—that shape how people work. Ignoring those frameworks turns diversity into a liability. Leaders who master cultural intelligence transform it into a strategic advantage.