The longitudinal effect of psychosocial safety climate and employee voice behaviour does job crafting and paradoxical leadership matter?

Kamil, N. L. M., Stillwell, E.ORCID logo, Nordin, print. & Zhao, K. (2024). The longitudinal effect of psychosocial safety climate and employee voice behaviour does job crafting and paradoxical leadership matter? In Alareeni, B. & Elgedawy, I. (Eds.), Opportunities and Risks in AI for Business Development (pp. 875 - 885). Springer. https://doi.org/10.1007/978-3-031-65203-5_75
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This study aims to develop approaches that use the psychosocial safety climate (PSC) functionality to affect employee voice behaviour. Using job demand-resource theory, we investigated the role of job crafting in mediating the relationship between PSC and voice, with paradoxical leadership acting as a moderator between the two. We used a three-wave longitudinal design with a two-week time range, with 140 participants from 28 Malaysian public sector organisations. The results revealed the noteworthy influence of PSC, job crafting behaviour, and voice behaviour. Furthermore, PSC is a significant factor impacting job crafting behaviour. As anticipated, there is a positive correlation between PSC and employee voice through the mechanism of job crafting. Nonetheless, paradoxical leadership not emerges as a significant factor influencing the interplay between job crafting behaviour and voice behaviour. Our approach generates new ideas in the PSC field and provides ways for leaders to improve job design and interaction among employees, particularly when leaders exhibit paradoxical behaviours connected to satisfaction and enhanced productivity.

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