Never ‘one-size-fits-all’: Mick Marchington's unique voice on voice, from micro-level informality to macro-level turbulence

Mick Marchington's contributions to employee voice, participation, and involvement are broad and deep. This scholarship is consistently distinguished by a rejection of ‘one-size-fits-all’ approaches in favour of complex, multi-layered understandings. We reflect on some of Marchington's key contributions to employee voice, participation, and involvement, with an emphasis on the importance of internal actors who are conditioned by diverse internal and external influences. We also illustrate the lasting importance of this approach by applying it to the COVID-19 health crisis currently unfolding.