Tenant Futures programme 2014-15:external evaluation of the National Communities Resource Centre’s tenant training programme for the financial year 2014-15

The National Communities Resource Centre (NCRC) at Trafford Hall commissioned LSE Housing and Communities to carry out an external evaluation of the Tenant Futures programme for the financial year April 2014 to March 2015. Between May and July 2015, LSE carried out secondary analysis of administrative data and evaluation material provided by Trafford Hall, five in-depth interviews with key informants, and semi-structured interviews with 57 participants. The aim was to uncover the personal, as well as the wider group and community benefits, of the Tenant Futures programme, and to identify what works and what does not work in its implementation.