How should we decide when to use artificial intelligence in decision-making?
Lordan, Grace
; Will, Paris; and Krpan, Dario
(2022)
How should we decide when to use artificial intelligence in decision-making?
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; Will, Paris; and Krpan, Dario
(2022)
How should we decide when to use artificial intelligence in decision-making?
[['eprint_typename_blog_post' not defined]]
Should organisations adopt artificial intelligence in their decision-making processes? Does AI work better than human judgment? In the case of recruitment decisions, Grace Lordan, Paris Will, and Dario Krpan write that AI-based methods lead to more efficient hiring decisions, increasing diversity of recruits and leading to the best performance in new hires. However, there is a problem of perceptions. Sentiment towards AI hiring is much more negative than sentiment towards human hiring.
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