Adopting a talent strategy based on competencies, not skills

The coronavirus pandemic changed the labour market, sparking debates about people quitting and the need for new talent management strategies that facilitate belonging and retention. Victor Morris writes that companies need to invest in “competencies”—knowledge, skills, attitudes, and abilities—in their employees and job candidates. Competencies focus on the whole person, including their experience alignment and diverse ways in which they can perform a job and add value.