Measuring and improving safety culture in the aviation industry
Reader, T. W.
(2 August 2022)
Measuring and improving safety culture in the aviation industry.
LSE Business Review.
(2 August 2022)
Measuring and improving safety culture in the aviation industry.
LSE Business Review.
Europe has approximately 40 air navigation service providers employing over 50,000 staff and coordinating up to 30,000 flights a day. Two mid-air collisions, Milan Linate in 2001 and Überlingen in 2002, revealed serious problems in the safety culture of these service providers. Tom Reader developed a methodology for systematically measuring safety culture in air traffic management, which has contributed to stronger European air safety.