Leader sincerity and empathy boost employee engagement, inclusion, and intent to stay

With the unprecedented workplace disruption brought on by the pandemic, many companies introduced policies to provide additional support for workers with care-giving responsibilities. But the majority of employees doubted the sincerity of their companies. Tara Van Bommel, Kathrina Robotham, Danielle M. Jackson, and Allyson Zimmermann write that leader empathy played an essential role in whether employees viewed COVID-related and racial equity policies positively.