Why isn’t AI delivering?

Belik, I. & Neufeld, D. (2 March 2022) Why isn’t AI delivering? LSE Business Review.
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Business communities have high hopes for artificial intelligence (AI), but will the current stage of evolution of information technology (IT) meet their expectations? Most likely not. Ivan Belik and Derrick Neufeld write that modern AI development is, to a large extent, based on machine learning methods that effectively meet current business needs but have serious limitations in addressing upcoming IT business challenges. History, they say, teaches us that optimism and heightened interest in AI technologies are sure to be followed by a period of frustration and decline in investments in AI – in other words, an AI winter.

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