Ambidextrous leaders:switching between two types of behaviour seamlessly

Connson Locke presents two dichotomies in leaders’ behaviour: acting as influencers versus facilitators, and telling someone what to do versus asking for their views. By analogy with ambidexterity (the ability to work with both hands equally well), she says leaders must develop skills on both sides of each dichotomy, and they sometimes need to step outside of their comfort zones to do that.