When organisations break promises to an employee, others may feel it too

Pereira Costa, S. & Coyle-Shapiro, J. A.ORCID logo (11 November 2021) When organisations break promises to an employee, others may feel it too. LSE Business Review.
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Employees pay attention to how their co-workers are treated. Depending on the circumstances, what happens to colleagues can disrupt and undermine the quality of the relationship an employee develops with the organisation. Sandra Costa and Jacqueline Coyle-Shapiro write that organisations and managers must be aware that the social context shapes individual work relationships.

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