Training consumers to detect misleading information can make them more vulnerable to deception

Wilson, A. (21 October 2021) Training consumers to detect misleading information can make them more vulnerable to deception. LSE Business Review.
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Consumer education does not always reduce the potential harm of misleading advertising. When people are trained to detect a specific deceptive advertising tactic, they may become blind to other equally deceptive tactics employed by advertisers. Andrew Wilson writes that a more general training that encourages scepticism towards ads can be effective in helping people spot more deceptive tactics.

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